1.We can only accept non faulty items returned to us within reasonable time and in resalable condition. (limited 7 days from signature)
All items must be returned to us before a refund or replacement is issued. Please throughly inspect any item your order from us on receipt as we will only accept products returned to us in their original condition and fit for re-sale unless we have been given prior notice that an item is faulty. Delivery charges are non refundable unless the item purchased is faulty or incorrect.
2.If return to sender (RTS) or delivery refused, there will be 25% restocking fee from the subtotal. Shipping costs are not refundable. For wrong choice, changed mind or otherwise, there will be a 25% restocking fee from the subtotal. Shipping costs are not refundable.
3.If the item you received is faulty, please accept our sincere apologies for the inconvenience.please thought the via email contact us get refunds or replacement, need to take some photoes for proof. If you want to get replacemnt, we will refund the postage for compensate and arranged the replacement within 24 hours. Or you want to get refunds, we will be full refund with in 24 hours if you help return the parcel back, and we will pay the parcel shipping cost. Be returned to us before a refund or replacement is issued. To ensure no loss or damage in the mail, all returns must be sent registered with tracking and tracking code must be quoted via email.
Returns are to be sent to:
Australia Return Address : PO BOX 500, Dromana, VIC 3936.
United States Return Address: 6913 Rosemead Blvd San Gabriel,CA 91775
(Please contact us to get your parcel return back address)
Returns with scissor marks will not be accepted. Items must be returned to us in an unused condition. Delivery charges are non refundable unless the item purchased is faulty or the incorrect item was shipped.