FAQs | Ultramarinelife Supply · Retail Order

UltramarineLife – Best iPhone, iPad, Google, Microsoft & Samsung Cases: Shockproof, Waterproof & More

 

Q1: What types of device cases do you offer?

A: We stock thousands of styles for every device model! Materials include Aluminum, TPU, Silicone, PC, ABS, PP, Genuine Leather, Eco-Friendly Leather, Denim, Carbon Fiber, and Wood. Specialized options: Keyboard Cases, Waterproof, Shockproof, Belt Clip Pouches, and Sleeves. Just enter your device model or browse by tag to find your perfect match!

Q2: How do you ensure product quality?

A: With 15+ years of expertise in protective cases, quality is our top priority. Every case undergoes strict QC inspection before shipping. Plus, we back your purchase with a hassle-free 30-day return/exchange policy for total peace of mind.

Q3: Why are your prices so competitive?

A: As a 15-year-old wholesaler, we supply countless retailers, distributors, and physical stores. To ensure stable supply (even amid inflation), we maintain massive inventory—allowing us to pass savings directly to you with factory-direct pricing (no middlemen markups!).

Q4: How fast will my order ship?

A: Speed matters! We partner with UBI Smart for fast delivery via commercial flights and local postal services (remote areas excluded). For hot-selling items: Overseas warehouse fulfillment means 24-hour shipping and 1-2 day delivery.

Transportation type

Delivery Time

Shipping Cost

UBI Smart Express

4-6 Days

$29.99

UBI Smart Standard

5-10 Days

$9.99

Smart Smart Priority

5-7 Days

$19.99

UBI Smart parcel (Remote Areas)

10-25 Days

$9.99


Q5: Will my order ship from one location?

A: Usually yes—but if you order a mix (e.g., iPhone 17 waterproof case + iPad 10 keyboard case), we may split shipment: Hot-sellers ship from UBI’s overseas warehouses, while others come from our main warehouse. Tracking numbers update promptlyso you can follow every package!

Below are addresses of our supported overseas warehouses for ship:

Hongkong

ROOM 2, 3/F. Ruby Commercial Building, 480 Nathan Road, Kowloon,

China

104,105,106-Buiding, Saige Keijiyuan,Huaqiang North Street, Fu Tian District, Shenzhen, Guangdong Province

Australia

PO Box 6014, Chullora, NSW 1405

New Zealand

PO Box 210075, Auckland, 2145

Canada

Unit 16-17, 3495 Laird road, Mississauge, Ontario L5L 5S5

United Kingdom

59 crew, Cou-pent, Van 81, Drop 56, C-round 734

United Arab Emirates

Manzana 008, 54990, Tultepec. Mex CHZ

United States

17256 S Main St. Gardena CA 90248

France

HK16080002 Sodexi Cargo 6 2 Rue Des Voyelles 95723 Roissy

Germany

UBI Logistics 6538,C / O Hermes GmbH,Cargo

Italy

MITTENTE SENGI15 Unit 04,7F Bright Way 33 Mong Kok Rd KL., Agrigento

Mexico

Located SCM From HULI, Aguascalientes

Spain

CAM-2 RETURNS UBI Ctra. Villaverde-Vallecas km. 3.5 Nave S-9B (C.T.M.) 28070 Madrid, A Coruña

Belgium

PO Box 9333, 1934 City EMC Brucargo


Q6: Are there discounts or free shipping?

A: Absolutely! Our online system lets you bundle products, stack discounts, and save time/money. New customers get FREE SHIPPING—just enter the promo code at checkout!

Q7: How can I contact you with more questions?

A: We’re here to help! Reach out anytime—our team is ready to assist with orders, product questions, or anything else you need. 😊

Telephone

+852 61503259 /+86 13528790910

Email

ultramarinelife@hotmail.com

sales@ultramarinelife.com

info@ultramarinelife.com

What's App

+86-13528790910

Shop Inbox Online Support:

7/24 Hours Mon-Sun 9AM-5PM (AEST)

Youtube

@Ultramarine2011

Tiktok

@ultramarinelife

Instagram

ultramarine2011

Address in Hongkong

480 Nathan Road, #2, Yau Ma Tei, Kowloon, Hong Kong Island

Address in Australia

PO Box 6014, Chullora, NSW 1405