Shipping Policy

At Ultramarinelife, we are committed to delivering your premium tech protection as quickly and safely as possible.

Global Shipping & Processing

Dispatch Time: All orders are processed within 24-48 hours. We maintain massive inventory across our Keyboard, Waterproof, Aluminum, and Leather series to ensure immediate shipment.

Shipping Methods:

Express Delivery: 4-6 Business Days. Ideal for urgent orders and specific project deadlines. A cost-effective solution for bulk wholesale orders.

Express Shipping

First Class

Second Class

DHL

3-5 Days

5-7 Days

UPS

3-5 Days

5-7 Days

Fedex

3-5 Days

5-7 Days

Partnered with DHL, FedEx, and UPS. Shipping rates are calculated based on package weight, dimensions, and the current fuel surcharge. Contact us for details. We will help you find the most cost-effective option.

Standard Shipping: 5-10 Business Days. Find the best delivery plan that keeps delivery times within acceptable limits and minimizes total cost for personal retail orders.

Transportation type

Delivery Time

Shipping Cost

UBI Smart Express

4-6 Days

$29.99

UBI Smart Standard

5-10 Days

$9.99

Smart Smart Priority

5-7 Days

$19.99

UBI Smart parcel (Remote Areas)

10-25 Days

$9.99

Comment: The optimal delivery strategy aims to minimize costs in metropolitan areas, while accepting higher rates or longer lead times for remote and extended service areas

Order Tracking: A confirmation email with a tracking number will be sent to you as soon as your package leaves our facility.

Hassle-Free Returns & Exchanges

30-Day Money-Back Guarantee: We stand by our craftsmanship. If you are not satisfied with your purchase, simply return it within 30 days for a full refund or exchange.

Return Condition: Items must be returned in their original packaging and in resalable condition.

How to Initiate: Contact our support team at [email address]. Please include your order number and reason for return to expedite the process.

Telephone

+852 61503259 /+86 13528790910

Email

ultramarinelife@hotmail.com

sales@ultramarinelife.com

info@ultramarinelife.com

What's App

+86-13528790910

Shop Inbox Online Support:

7/24 Hours Mon-Sun 9AM-5PM (AEST)

Youtube

@Ultramarine2011

Tiktok

@ultramarinetlife

Instagram

ultramarine2011

Address in Hongkong

480 Nathan Road, #2, Yau Ma Tei, Kowloon, Hong Kong Island

Address in Australia

PO Box 6014, Chullora, NSW 1405