Contact Us
Get in Touch with Ultramarinelife:
We are here to help! Whether you have a question about our products, need assistance with an order, or want to discuss a wholesale partnership, our team is ready to assist you.
Customer Service Hours:
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Online Support: 24/7 via Shopify Inbox (Chat).
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Email Response: Monday – Friday, 9:00 AM – 5:00 PM (AEST).
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Public Holidays: Closed. We will respond to your message within 2 business days.
Quick Contact:
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Department |
Email Address |
Purpose |
|---|---|---|
|
General Sales & Support |
info@ultramarinelife.com |
Product inquiries, order status, and general questions. |
|
Wholesale & Custom OEM |
sales@ultramarinelife.com |
Bulk orders, B2B partnerships, and custom branding. |
|
Press & Media |
info@ultramarinelife.com |
Blogger collaborations and media kits. |
Direct Line:
📞 +86 135 2879 0910 (WeChat/WhatsApp available) / +852 61503259
Global Offices & Returns Addresses:
Please note: For returns, please contact us first to receive the correct return address based on your location.
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Hong Kong Office (HQ) |
Shenzhen Office (Operations) |
|
Ultramarine Technology Co., Ltd Room 2, 3/F, Ruby Commercial Building 480 Nathan Road, Kowloon Hong Kong SAR Business Reg: 59803663 |
Shenzhen Ultramarine Technology Co., Ltd 104-106, Building Saige Kejiyuan Huaqiang North Road, Futian District Shenzhen, Guangdong, China Business License: 91440300578811854R |
Australian overseas warehouse support:
PO Box 6014, Chullora
NSW 1405, Australia
Booking an Appointment
If you wish to visit our showroom or schedule a meeting, please email us at info@ultramarinelife.com to book an appointment in advance.
Vela at your Service!
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